What is Mediation?
Mediation is a facilitative, voluntary and confidential process in which a mediator assists parties to resolve a dispute by coming to a mutually acceptable agreement to resolve their differences.
What is a Mediator?
A mediator is a person who assists parties to reach a voluntary agreement to resolve their dispute whilst acting at all times in accordance with the principles of impartiality, integrity, fairness and confidentiality and with respect for all parties involved in the mediation.
Research has shown that mediation resolves nearly 90% of all conflict and disputes. It it undertaken on a voluntary basis and can sometimes be resolved within a few hours and at a fraction of the cost of going to court. Mediation helps people to reconcile their differences, reach agreements, work together in a productive manner and move forward with their lives. When people resolve their conflicts they can have a greater understanding of people and situations, communicate better, build trust and improve their relationships with each other.
Mediation assists the parties involved in reaching a mutually agreeable, less protracted and most cost effective solution. Since it’s inception mediation has allowed people to be able to address their difficulties through the mediation process and the outcomes have been most successful and less stressful for all concerned.
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Talk to Margaret about how mediation can resolve challenges in your organisation, business or personal life … you’ll wonder why you didn’t do it sooner!